We've watched disreputable roofers blow in and out of town behind storms, creating just as much damage and confusion as the storms themselves.
Insurance companies train adjusters to give the best possible outcome for the company in most situations. Occasionally a public adjuster is required to represent the policyholder. River City Reconstruction offers on-call public adjusters to assist with your claim if you feel the insurance company is not acting in your best interest.
Frequently Asked Questions
Q: Should I trust my insurance company (adjusters) opinion?
A: No, at times the insurance company’s adjuster (whether independent) or staff adjuster has been trained to have their best interest at heart and not that of the policy holder.
Q: Should I handle my claim myself?
A: In most cases probably not. Most people who suffer an insurance loss do not have time or expertise in the claims process and therefore after the claim is settled may find out they have been shortchanged either by error or just lack of insurance claims knowledge.
Q: What makes River City ReConstruction better at dealing with insurance claims than me?
A: At River City ReConstruction, we use Xactimate bidding software (the same software your insurance company uses), and we work directly with your insurance company and/or public adjusters to get you the best level of restoration after your damage.
Q: Doesn't my insurance company and the adjuster have my best interest in mind?
A: Many people do not understand the insurance adjusters are trained by the insurance company and/or industry to represent the insurance company’s interest Most of our sales representatives are previously insurance adjusters who know the ins and outs as well as all insurance policy language and terminology, therefore River City ReConstruction knows what to be aware of when inspecting and evaluating your project.
Q: Why use contractors/public adjusters (NA) instead of independent and/or staff adjusters?
A: Contractors and/or Public Adjusters are hired by the client to oversee the claims process as it should be handled. At times when we feel necessary, we will refer our customers/client to our On Call "Ready To Serve" Public Adjusters in the event of unfair claims process or when we feel the loss is so catastrophic it may be out of our realm of adjusting expertise.
For more information, visit:
The Insurance Journal
The Texas Department of Insurance
